Infinish Shipping Policy
Although most orders for stock items ship immediately we do not guarantee same day shipping. We ask that you allow at least 48 hours to process and ship your order. We will do our best to ship your order as fast as possible and the earlier in the day your order is placed the better the chance it will ship that day. Rush processing fees may be required for requested same day shipping. Please note: Expedited or same day shipments are not available for all items.
All orders are shipped using the most economical service unless otherwise specified or requested. We currently use UPS, USPS, Fed-Ex, and common carriers for pallet shipments. We are also able to ship freight collect or third party using the customers' account number for a specified carrier.
Packages valued over $100.00 are insured for the replacement value and unfortunately COD shipments are not available. We do however accept all major credit cards as well as debit and prepaid cards. If a credit card is not available for payment the invoice total can be prepaid by mailing a check in advance, call for details.
Shipping damage must be reported within 5 business days to receive credit. Please inspect your shipments contents thoroughly upon receiving. Do not discard any damaged items, the carrier may need to inspect and/or retrieve damaged goods. Claims for damaged product that has been discarded cannot be processed.
Free Shipping (when applicable): Applies to retail purchases of in stock items where "Free Shipping" is listed. For shipments within the contiguous United States only. Ships via UPS Ground or other economical shipping method at our discretion. Does not include return shipping charges.